Our Quality

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At Trinity Hospital Twin City, we want to be the community’s choice for healthcare where professionals prefer to practice, employees choose to serve, and volunteers desire to contribute. Guided by our passion for caring, we continually strive to improve the health and wellness of the community we serve. We believe in teamwork, wellness and improved health, integrity, nurturing through education and outreach, compassion, innovation and creativity, and trust and respect for all.

Providing the best quality of care for our patients is our focus. To help us continue to ensure that every patient experience is a good one, we value your suggestions. To make a suggestion or to discuss your patient experience, call us at (740) 922-2800 or complete the contact us form on this website.

We regularly monitor patient satisfaction to make sure our patients experience only the best in care. Patient satisfaction reports show that our patients rate our services in the top 5% of hospitals overall. We provide healthcare at over 45,000 outpatient visits and over 12,000 emergency department visits each year.

Additionally, we aim to keep our services as affordable as possible and have a number of plans in place to help you pay your hospital bill. Please call our Patient Financial Counselor, Monday-Friday between 8 am and 4:30 pm, at (740) 922-2800 to learn more about our financial assistance services or visit our Financial Assistance page on this website.